Have a question, suggestion, or need help? Reach out through any of the channels below. Our team typically responds within 24 hours on business days.

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Response Time
Within 24 hours on business days
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Feedback
We welcome all suggestions!
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Bug Reports
Include browser + steps to reproduce

Before You Reach Out

Check our FAQ section on the calculator page — your question might already be answered there. We've compiled answers to the most common questions about square footage calculation, unit conversion, material estimation, and more.

How to Reach Us

For the fastest response, please use email with a clear subject line. Here's which channel to use for different types of inquiries:

General Questions
How-to, features, or anything about the calculator — email is best
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Bug Reports
Include browser, OS, and steps to reproduce for fastest fix
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Feature Requests
We love ideas! Describe what you need and why it would help
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Partnerships
Advertising, integration, or content collaboration proposals

Support Hours & Response Time

Our team is available Monday through Friday, 9 AM to 6 PM EST. We typically respond to all inquiries within 24 hours on business days. Emails sent over the weekend will be answered on the following Monday.

For the fastest response:

Business & Partnership Inquiries

We're open to collaboration opportunities including:

For business inquiries, please use the subject line "Business Inquiry — [Your Topic]" and include a brief description of your proposal. We review partnership opportunities within 5 business days.

Report a Bug or Issue

If you encounter something that isn't working correctly, please include the following details to help us fix it faster:

We take bugs seriously and typically release fixes within 48 hours of confirmation. Critical issues (incorrect calculations, data loss) are prioritized and addressed within 24 hours.

Feature Suggestions

We actively review and implement user suggestions. When submitting a feature request, please include:

Popular feature requests are added to our development roadmap, and we notify requesters when their feature is launched.